The Promotion's associated Catalog and Store must exist on the production system before it can be synchronized.

For Virtual Catalog, Category, Brand, Product you must either:

• Add it to a separate change set and sync that change set first.
• Add it to the same change set as the Promotion and sync them at the same time.
  Note:

  The Data Sync Tool does not generate errors when:

  • The promotion is based on a product, brand, or category that is not in the same Change Set as the promotion
  • The promotion is based on a product, brand, or category that does not exist on the production server

  You should synchronize the promotion's product, brand, or category all in the same Change Set.

If the associated Catalog is a Master Catalog, you must either:

• Use the Import-Export Tool to export the Category from the staging system and import it into the production system. The exported Category includes its Catalog along with the Catalog's Category Types.
• Use the Commerce Manager to manually create the Catalog on the production system.
• Use database tools to extract the Catalog data from the the staging database and insert into the production database. This should only be performed by a database administrator.

For the associated Store, you must either:

• Use the Commerce Manager to manually create it on the production system.
• Use database tools to extract the Store data from the the staging database and insert into the production database. This should only be performed by a database administrator.