Promotions

You can manage promotions on the Promotions page.

For a conceptual overview of promotions in Commerce Cloud, see Promotions.

Adding Promotions

1. Select +New Promotion.

2. Enter the following information:

   Name	Description
   Name	A name for the promotion.
   Description	A description for the promotion.
   Start date	The start time of the promotion. Without a time specified, the promotion starts at 00:00 UTC of the specified date. If a date and time is not specified, the promotion starts at the time and date when the request was created.
   End date	The end time of the promotion. Without a time specified, the promotion ends at 00:00 UTC of the specified date. If a date and time is not specified, the promotion ends at the time and date when the request was created.
   Promotion type	The type of promotion: Fixed discount, Percent discount, X for Y, X for amount, Bundle, Item fixed discount or Item percentage discount. For each promotion type, you must specify additional information. See Defining the promotion.
   Enabled	Select the checkbox to enable the promotion.
   Automatic	Select the checkbox if the promotion can be added automatically; otherwise, adding the promotion requires the customer to enter a code in their cart.
   Minimum cart value	Select Specify values. In the dialog box that opens, enter a minimum cart value before the promotion can be applied, and a currency. You can add one or several value specifications in different currencies.
   Maximum discount value	Select Specify values. In the dialog box that opens, enter a maximum discount value for the promotion, and a currency.

Defining the promotion

For each promotion type, you must add information particular to that promotion type in the Defining schema area.

Enter values in the fields shown:

Promotion type	Required information
Fixed discount	Select Add currency, select a currency, and enter an amount for the discount.
Percent discount	Select Add percentage, select a currency, and enter a percentage for the discount.
X for Y	Select Specify X/Y values to specify the X and Y values. For example, 3 for 2. Select Add Target to enter product SKUs. You can view the Product SKUs field as a series of tags or as a comma-separated list.
X for amount	Select Add currency, select a currency and enter an amount for the discount. Select Specify X/Y values to specify the X value. Select Add Target to enter product SKUs. You can view the Product SKUs field as a series of tags or as a comma-separated list.
Bundle	Select Add currency, select a currency and enter an amount for the discount. Select Add requirement and enter Product SKUs and quantity. You can view the Product SKUs field as a series of tags or as a comma-separated list.
Item fixed discount	Select Add currency, select a currency and enter an amount for the discount. Select Add target to enter product SKUs. You can view the Product SKUs field as a series of tags or as a comma-separated list.
Item percentage discount	Select Add percentage to add a percentage for the discount. Select Add Target to enter product SKUs. You can view the Product SKUs field as a series of tags or as a comma-separated list.

After you add the promotion-defining attributes, you can review them in the Promotion details view. You can remove values by selecting Remove.

warning

You cannot change the promotion type after it has been created.

Adding codes

After you have created a promotion, you can add codes for users to access the promotion by entering the code in their cart.

1. Select the promotion name to edit the promotion.

2. Select Add a new promotion code.

3. You can choose to add a single code, or generate codes in bulk. Select the appropriate tab.

   • For a single code, you can optionally enter the following, then select Generate Code.

     • Prepend value
     • Restrict to user
     • Maximum users

   • For generating codes in bulk, enter the following, then select Generate Codes.

     • Prepend value (optional)
     • Number of codes to generate

note

There is a limit of 100 codes that can be generated for any single promotion.

After you save you code settings, you can see one or more codes in the details page for that promotion.

Managing codes

To delete a code, select the Trash can icon beside it.

Editing promotions

Select the promotion name to edit the promotion.

note

You cannot change the type of promotion after it has been created.