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  • Commerce Cloud/
    API Overview/
    Status and Error Codes

    Status and Error Code Responses

    Any request that returns an error follows a standard format. Composable Commerce returns an array of errors that contains objects containing status, title, and details. You’ll most likely receive an error if validation fails, something doesn’t exist or something went wrong on our end. We return errors inline with the JSON API specification.

    Commerce uses standard HTTP Status Codes to determine the response status. The following table lists the generic rules:

    CodeResponse
    2xxThe request completed successfully.
    4xxThe request failed due to a problem with the request.
    5xxThe request failed due to a problem with Commerce.

    For more information, see the documentation for individual calls. Additionally, the 429 error code indicates that the request exceeds the allowed rate limits in Commerce.

    Example errors

    This section contains some example error responses from the API.

    Bad Request

    A 400: Bad Request response is returned for all other errors, such as validation failures or invalid JSON in the request body.

    {
      "errors": [
        {
          "status": 400,
          "source": "enabled",
          "title": "required",
          "detail": "enabled is required"
        }
      ]
    }
    

    Unauthorized

    A 401: Unauthorized response is returned when you provide an invalid authentication token.

    {
      "errors": [
        {
          "status": 401,
          "title": "Unable to validate access token"
        }
      ]
    }
    

    Forbidden

    A 403: Forbidden response is returned when you provide a valid authentication token but lack the permissions to access the resource.

    {
      "errors": [
        {
          "status": 403,
          "title": "Forbidden"
        }
      ]
    }
    

    Not Found

    When a resource is not found you get a 404: Not Found response.

    {
      "errors": [
        {
          "status": 404,
          "detail": "The requested category could not be found",
          "title": "Category not found"
        }
      ]
    }
    

    Write Conflict

    A 409: Conflict response is returned when a record you are updating has been updated by another user at the same time.

    {
      "errors": [
        {
          "status": 409,
          "detail": "Write conflict detected",
          "title": "Conflict"
        }
      ]
    }
    

    Rate Limited

    A 429: Too Many Requests response is returned when you make too many requests.

    {
      "errors": [
        {
          "status": 429,
          "title": "..."
        }
      ]
    }
    

    Internal Server Error

    A 500: Internal Server Error response is returned for any back-end errors in Commerce. An automatic notification is sent to Elastic Path team to resolve the issues as quickly as possible.

    {
      "errors": [
        {
          "status": 500,
          "title": "Internal Server Error",
          "detail": "There was an internal server error, you can report with your request id.",
          "request_id": "XXXX"
        }
      ]
    }
    
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